When UPS wanted their sales team to develop a total solutions approach to sales, to match their growing ability to meet many of their customer's transport and logistics needs, they invited Huthwaite to develop a tailor made programme to help. The project demanded the design of the programme and the development of a customised sales simulation within three weeks of the go decision. UPS internal trainers were then trained to deliver the programme, so that roll out could commence on a global basis within a month of making the decision to proceed

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