More info...Creating and capturing real value in tough times.
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Library: News
193 Articles Found. Displaying page 1 of 22:
Tackling client needs
Comment in RBS Business Sense by Peter Fleming
With the legal sector facing structural change, law firms need to look at a new approach to client liaison.
see page 6 (929KB)There’s quite a skill to buying and selling if you’re to negotiate the best deal
Steve Thurlow reports in Professional Engineering
Companies with no negotiation processes in place see incomes plummet
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Independent client survey
Findings reveal 100% advocacy for Huthwaite and much more...
read findings (11883KB)SPIN®: simply a better way to sell
Read our case study of the personal experience of SPIN Selling by Richard King, deputy managing partner, Ernst & Young
Read more... (302KB)SCA: a well-packed customer experience
Building value for premium products and services
SCA inspire clients with innovative solutions which enable them to perform better in their respective markets.
read more... (570KB)Legal Services Act: What it means for the Legal industry
Ecommerce Law & Policy spoke to Peter Fleming, Huthwaite Legal & Steve Arundale, RBS
Views on the growth of 'e-lawyering' and the likely changes to the landscape in the provision of high street legal services
view (1211KB)Expert's verdict on the LSA changes
Comment from Professor Stephen Mayson
Providing an excellent service for clients will be key to law firms adapting to changes brought in by the Legal Services Act
read on (117KB)Oiling the Wheels - Why tough times call for smarter negotiation strategies
Published in www.manufacturingdigital.com
Recovering from the recession has put pressure on manufacturers to negotiate the best deal - Steve Thurlow, Business Director, Huthwaite International
read more... (1556KB)Increasing Fee Income Through Service – Harnessing the Power of Your People
Kate Fleming and Steve Arundale present at PSMG conference 15th November
For many professional firms, the 'holy grail' of increased fee income is value creation by everyone who comes in contact with the clients. For most it has proved elusive, a wonderful concept that is impossible to achieve in practice, often because the process for achieving it is fundamentally flawed.
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