83 Articles Found. Displaying page 1 of 10:
Finding the best fit
Ft. Steve Thurlow - Business director manufacturing
How to employ the right people who can deliver technical expertise and communicate with customers.
Download / View (782KB)
Stand to Retention
Keeping and Growing Existing Business
Research by BTI Consulting Group in 2001 showed that 70% of clients switch lawyers because they feel unloved. Not because their lawyers are too expensive, but because they are purely reactive and too remote. In short, solicitors are failing to manage their client relationships.
Download / View (6142KB)
Stand to Retention
Keeping and growing existing business
Research by BTI Consulting Group in 2001 showed that 70% of clients switch lawyers because they feel unloved. Not because their lawyers are too expensive, but because they are purely reactive and too remote. In short, solicitors are failing to manage their client relationships.
Download / View (6142KB)
We're All Natural Coaches
Published in Winning Edge
Set your sales on the road to success with Barry Hazelwood
Download / View (630KB)
Selling in the 'brave new world' of procurement
Published in Winning Edge
The transformation of procurement to front-line strategic weapon has had a dramatic impact on the buyer/seller landscape. So how do you fight back?
Download / View (1247KB)
Procurement: Learning to play the game
Published in PM magazine
In recent years procurement has been transformed. This has had a dramatic impact on professional services organisations faced with a new breed of procurement specialist.
Download / View (558KB)




